Store Policy
Customer Care
At Lumi & Co., your shopping experience is our top priority. Our team is dedicated to providing high-quality support for all your pet-related queries. If you have any questions regarding our products or an existing order, please reach out to us at supportshopslumi@gmail.com. We aim to respond to all inquiries within 24 hours.
Privacy & Safety
Your privacy is paramount. We use secure, encrypted payment gateways to ensure your data is protected. At Lumi & Co., we do not store your credit card details nor do we share your personal information with third parties, except for the purpose of fulfilling your order (delivery details for our carriers). We are fully committed to protecting your personal data in accordance with UK data protection standards.
Wholesale Inquiries
Interested in stocking Lumi & Co. products? For all wholesale inquiries and partnership opportunities, please contact us at supportshopslumi@gmail.com. We are always looking to collaborate with pet-loving businesses across the UK.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Apple Pay / Google Pay